Privacy Policy

Effective Date: September 14, 2026

At MIJ Technical Services, we understand that contacting a maintenance company often means sharing information about yourself, your property, or the work you need completed. We take that responsibility seriously.

This Privacy Policy explains how MIJ Technical Services handles information received through mijtechnicalservices.com, our enquiry forms, quotation requests, and other communications connected with our services.

Our aim is straightforward: collect information that helps us understand your request, use it for legitimate business purposes, protect it appropriately, and give you reasonable control over your personal information.

MIJ Technical Services serves residential, commercial, and other property-related maintenance requirements in Dubai, including AC work, electrical services, plumbing, tiling, painting, kitchen renovation, water heater work, handyman services, and other technical solutions.

1. Information About MIJ Technical Services

MIJ Technical Services is a technical and property maintenance company operating in Dubai, United Arab Emirates.

Our website allows visitors to learn about our services, contact our team, ask questions, and request quotations or assistance.

If you have any concerns or questions about how we handle your personal information, please reach out to our team using the contact details below: 

2. What Information May Be Provided to Us?

You are not required to create an account simply to browse our website. However, when you decide to contact MIJ Technical Services, the information you provide may depend on what you need from us.

For example, a person requesting an AC repair may provide different details from someone asking for a complete kitchen renovation.

Information you choose to submit may include:

3. Information You Give Us Through Our Website

MIJ Technical Services provides online enquiry facilities so that customers can explain what they need before speaking with our team.

If you complete a form on our website, the information you enter may be used to understand your requirements and respond to you.

For example, our contact process may involve information such as:

• Your full name
• Telephone number
• Email address
• Service description
• Your message or enquiry
• Other details you voluntarily include

This information helps our team determine what you are asking for and decide how best to respond.

Please do not send passwords, payment-card information, identity documents, medical information, or other highly sensitive information through a general enquiry form unless we specifically request it through an appropriate and secure process.

4. Technical Information Generated During Your Visit 

When you visit our website, certain technical details may be recorded automatically through the website’s current features and technologies. This information can include:

• IP address
• Device type
• Browser information
• Operating system
• Pages requested
• Approximate time of access
• Referring webpage
• Basic website interaction information
• Technical or diagnostic information

This type of information is generally useful for maintaining a functioning website rather than identifying you personally.

It may help us understand technical problems, protect the website, monitor performance, and improve the way information is presented to visitors.

5. Why MIJ Technical Services Uses Personal Information

The information we receive may be handled in different ways depending on why you contacted us and what service or assistance you require. This may include: 

• Answer an enquiry
• Return a phone call
• Reply to an email
• Discuss a requested service
• Understand a repair or maintenance problem
• Prepare or discuss an estimate
• Arrange a site visit
• Schedule maintenance work
• Coordinate communication about a project
• Provide customer assistance
• Maintain relevant business records
• Improve our website
• Protect our website and systems
• Investigate suspected misuse
• Meet applicable legal obligations

We do not need every visitor’s information for every one of these purposes. The actual use depends on the information provided and the nature of the interaction.

6. How Your Information Relates to a Service Request

A service enquiry may require enough information for our team to understand the problem before deciding what happens next.

For instance, someone contacting us about a plumbing problem may describe a leak, while someone enquiring about painting may provide information about the property or the areas requiring work.

The information you provide can therefore help us:

Understand → Assess → Communicate → Schedule → Deliver

7. Telephone, WhatsApp and Other Communications

MIJ Technical Services may communicate with customers through available business communication channels, including telephone and WhatsApp where offered.

If you contact us through one of these channels, the information you provide during the conversation may be used to handle your enquiry or requested service.

Please remember that third-party communication platforms have their own terms and privacy practices. Information transmitted through those platforms may also be subject to the privacy policies of the relevant provider.

8. Third-Party Technology and Service Providers

A website may depend on external technology providers for functions such as hosting, security, communications, analytics, forms, or other technical services.

Where MIJ Technical Services uses such providers, information may be processed by those providers as necessary for the service they supply.

We do not claim ownership or control over the privacy practices of independent third-party platforms.

If you follow a link from our website to another website or interact with an external platform, we recommend checking that provider’s own privacy information.

9. When Information May Be Shared

MIJ Technical Services does not operate its business by selling customer personal information.

In certain situations, we may need to provide relevant information to trusted third parties when doing so is necessary to deliver our services, operate our website, or meet legal requirements.

This may happen when it is reasonably necessary to:

• Deliver a service you have requested
• Coordinate a quotation or appointment
• Operate website-related systems
• Obtain technical support
• Maintain website security
• Protect our legal rights
• Investigate suspected misuse
• Comply with a legal requirement
• Respond to a lawful request from an authorised authority

Where another organisation processes information for a business function, we aim to use appropriate arrangements for handling that information.

10. Protecting Information

We take the protection of your personal information seriously. MIJ Technical Services applies reasonable security measures based on the type of information we handle and the purpose for which it is collected, with the aim of reducing the risk of unauthorised access, misuse, loss, or disclosure. 

These measures may include controls relating to:

• Access to information
• Website security
• Technical safeguards
• Business processes
• Information handling
• System maintenance

Although we take appropriate steps to safeguard your information, no online service, digital communication, or data-storage system can provide an absolute guarantee against every possible security risk. 

11. How Long We Keep Information

There is no single retention period that applies to every piece of information.

The length of time information is retained can depend on why we received it.

For example, information connected with a customer enquiry may need to be retained differently from information associated with an ongoing service relationship or a legal record.

We may consider:

• The reason we originally requested or received the information 
• Whether a service relationship exists
• Business record requirements
• Legal obligations
• Dispute-resolution needs
• Security and fraud-prevention considerations

12. Your Rights Regarding Personal Information

Depending on the circumstances and applicable UAE law, you may have rights relating to personal information that MIJ Technical Services holds or processes about you.

Potential rights can include:

These rights are not necessarily absolute. They can be subject to legal conditions, exceptions, and requirements. The UAE’s federal framework includes Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data.

13. International Processing of Information

Modern websites and business systems may use service providers located in different countries.

As a result, certain information may potentially be processed outside the United Arab Emirates when technology or service providers supporting our operations are located elsewhere.

Where applicable, MIJ Technical Services will take reasonable steps to address relevant privacy and data-protection requirements concerning such processing.

Any transfer or processing of your personal information outside the UAE will be carried out in accordance with the privacy and data-protection requirements applicable to the specific situation. 

14. Information Concerning Children

Our services are intended primarily for people arranging residential, commercial, renovation, repair, or technical work.

Our website and services are intended for adults, and we do not knowingly seek or collect personal information from children through our standard enquiry or contact forms. 

If you believe a child has provided personal information to us without appropriate authorisation, please contact MIJ Technical Services so the matter can be reviewed.

15. Links to Other Websites

For your convenience, our website may include links to external websites, online platforms, or services that are managed by independent organisations. 

Following one of these links means you are leaving the MIJ Technical Services website.

We cannot determine or guarantee how an independent website collects, stores, or uses information.We recommend checking the privacy policy of any third-party website before sharing your personal information with them 

16. Marketing and Promotional Contact

If you contact MIJ Technical Services about a service, we may need to communicate with you about that particular enquiry or customer relationship. We manage promotional communications in line with applicable privacy and marketing requirements. Where your consent is required before sending certain marketing messages, we will obtain it beforehand. If you no longer wish to receive promotional or non-essential communications from MIJ Technical Services, you can contact us and ask to be removed from those communications.”

17. Changes to This Privacy Policy

As our website, business practices, technologies, or legal responsibilities evolve, we may revise this Privacy Policy to ensure that it accurately reflects how MIJ Technical Services manages personal information .When we make a material update, we will revise the information published on this page and change the effective date shown at the beginning. We recommend checking this page occasionally if you continue to use MIJ Technical Services’ website or services.

Frequently Asked Questions

What personal information does MIJ Technical Services collect?

MIJ Technical Services may collect information you voluntarily provide, including your name, phone number, email address, service requirements, project information, and enquiry details. Certain technical information may also be collected automatically when you use our website.

Why does MIJ Technical Services collect my information?

We primarily collect information to respond to enquiries, provide quotations, understand your maintenance requirements, schedule services, communicate with customers, provide support, and operate and improve our website.

Does MIJ Technical Services sell my personal information?

No. MIJ Technical Services does not sell or rent personal information as part of its normal business operations.

Does the MIJ Technical Services website use cookies?

Our website may use cookies and similar technologies for website functionality, security, analytics, performance, and user experience. The specific technologies used may change as our website develops.

Can I request access to my personal information?

Depending on applicable law and the circumstances, you may have the right to request access to certain personal information we hold about you. You can contact us to make a privacy-related request.

Can I request correction of my information?

Yes. If you believe information we hold about you is inaccurate or incomplete, you can contact us and request that it be corrected, subject to applicable legal requirements.

Can I request deletion of my personal information?

Depending on applicable law and the circumstances, you may have the right to request deletion of certain personal information. We may retain information where retention is required or permitted by law or necessary for legitimate business purposes.

How does MIJ Technical Services protect my information?

We use reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. However, no online system can guarantee absolute security.

Does MIJ Technical Services share personal information?

We do not sell or rent personal information. Information may be shared where reasonably necessary to provide requested services, operate our website, work with authorised service providers, maintain security, or comply with applicable legal obligations.

How can I contact MIJ Technical Services about privacy?

For privacy questions or requests concerning your personal information, contact:

MIJ Technical Services
Dubai, United Arab Emirates
Phone: +971 52 858 6913
Email: info@mijtechnicalservices.com

Contact MIJ Technical Services

If you have a question about this Privacy Policy, how your information is handled, or a privacy-related request, please contact our team.

MIJ Technical Services
Dubai, United Arab Emirates
Phone: +971 52 858 6913
Email: info@mijtechnicalservices.com

We will review privacy-related requests and respond appropriately in accordance with applicable requirements.